Communities & Events

  • CS Insider https://www.notion.so/CS-Insider-Home-e9b13faa16d94c4aa8eb8e7a4d6386f6
    • Want the best Customer Success newsletter on the market right now? Click the link to sign up for our free weekly newsletter about all things happening in the world of CS. We do monthly events where you can network and get to know other people in the space. This truly is your one stop shop for the world of Customer Success.
  • Gain Grow Retain https://www.gaingrowretain.com/home
    • This is a community of CS professionals from new-comers to seasoned experts. It’s a free platform where you can create a profile and collaborate with everyone about all things Customer Success. They have weekly office hours where you can network and learn from giants in the industry. Create your free profile now and tell them the whisperer sent you!
  • Customer Success Excellence https://www.customersuccessexcellence.com/
    • Want to be recognized and awarded for your contribution to the CS profession? Sign up to be a part of this great community to learn what others are doing to make an impact. Keep up to date with their events and don’t miss out on possibly being awarded yourself.
  • Success Chain https://www.successchain.net/ref/1/
    • Sue Nabeth Moore, Jason Whitehead, and Kellie Lucas are three giants in the CS industry. They have put together this community for CS professionals to grow in their careers and meet with one another on a monthly and weekly basis. They also provide expectational tools, services, and the support you need to build your change management, user adoption, and customer success capacity. This was one of the first communities I became a part of and am still a member of. Come by and say hi.
  • CSM Practice https://YouTube.com/csmpractice
    • Check out the CSM Practice YouTube channel for a goldmine of informational videos, webinars, and interviews. Just about every aspect of Customer Success is discussed in great detail on this channel. In my opinion, this is the best CS channel on YouTube. Like and Subscribe!
  • Practical CSM https://practicalcsm.com/
    • Want to take your CS career to a whole new level? Practical CSM is one of the few resources that provides comprehensive training courses for all levels. This is also provides the Certified Customer Success Manager Professional Program (CCSMP) for anyone looking to become a certified professional.
    • Check out their Facebook community as well: https://www.facebook.com/groups/CustomerSuccessSimple
  • SuccessCOACHING https://successcoaching.co/
    • This is the place to be to accelerate your career either individually or with your CSM team. Check out SuccessCOACHING’s training and certification programs today and take the first steps to improving your resume and credibility as a CSM.
  • Customer Success Field Guide https://www.customersuccessfieldguide.com/
  • Customer Success Network https://customersuccess.network/
  • Product-Led Growth Hub https://productledhub.com/slack-community/
  • RevGenius https://www.revgenius.com/
  • The Customer Success Association https://www.customersuccessassociation.com/
  • The Customer Conference https://www.thecustomerconference.co/
  • CS Leadership Network Slack Group https://join.slack.com/t/csleadershipnetwork/shared_invite/zt-i1zosrg7-K_Fjx1HZ8eK3QIR2pK3XIw